xchange services ltd






intercultural consulting

We assist companies in selecting and training personnel for work in international teams or environments and support them both before and during their assignments.

The case may be as far-reaching as a cross-border merger or the establishment of a new production facility in China, or as individual as the integration of a foreign manager at company head office. Whatever it is, it will involve different parties, with different cultural backgrounds and different needs, and will require an individual solution. After conducting a case analysis, we submit a tailored recommendation. The measures recommended may include various forms of training and/or coaching (see box below).

More than dos and don'ts – Intercultural awareness training is particularly useful for people working in multinational teams or with partners from different cultures, because awareness is the first step towards understanding.

It takes two to tango – When the focus is on interaction with one foreign culture, tandem workshops (i.e. led by two trainers, one from each culture) provide the necessary depth.

You’re not alone – Ideally, culture-specific workshops should be followed up with on-the-job coaching. For employees working in a foreign country, for example, individual coaching can provide invaluable support in their new environment.

Lost for words? – A different culture often means a different language. Here, we can provide support in a number of ways, from translating and interpreting to language training.

Make the most of your international contacts. Unlock the potential of cultural diversity.

Simply send an email outlining your requirements to crossculturalxchange-services.de
or use our contact form.